« eClips Incident Announcement - Delayed content supply [CLOSED] | Main | Incident Report - eClips missing content »
Thursday
Aug082013

NLA media access - Incident Announcement

Time:

An incident was declared today at 11:45

Incident Description:

An incident has occurred which is affecting Domain Name resolution. There is intermittent loss of access to our products.

Cause:

This is due to a problem at our external DNS provider, Network Solutions and is outside the NLA’s control.

Expected Resolution Time:

Unknown at this time. We have escalated this to Network Solutions & are awaiting a response. Note that users who have accessed sites in the past 24 hours should still be able to access them now.

Next Update:

Please expect the next update by 13:00