NLA eClips Web Bloghttp://blog.nla-eclips.com/ecwblog/en-GB2012-02-06T07:21:07ZSquarespace Site Server v5.11.81 (http://www.squarespace.com/)Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-9.htmlMatt Aspinall2012-01-12T14:28:14ZOne exception has been removed from the Live Publisher Profiles. Please see brief detail below:

1. telegraph.co.uk - Photo galleries contain headlines only - no images or captions - as sent by the publisher.

This is now fixed.

]]>Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-8.htmlMatt Aspinall2011-12-20T12:23:19ZOne exception has been removed from the Live Publisher Profiles. Please see brief detail below:

1. independent.co.uk - Images, captions and image copyrights are not provided by the publisher.

This is now fixed.

]]>Planned NLA maintenance on Saturday 19th November 11:00 - 20:00 (UK time)http://blog.nla-eclips.com/ecwblog/planned-nla-maintenance-on-saturday-19th-november-1100-2000.htmleClips Team2011-11-18T15:39:45Z 

On Saturday 19th November at 11:00am, NLA engineers will be performing planned maintenance on the core NLA infrastructure. The maintenance is expected to last up to 9 hours. 

All NLA services during this maintenance work will be unavailable, this includes access to eClips API calls, PDF viewing, eClipsweb, ClipShare and ClipSearch. FTP access to feeds will also be unavailable. 

We expect the impact on eClips Web services to be as follows:

  • Payload, Search and Article API’s will be unavailable until 20:00.
  • Content processing for all titles will be delayed while we process the day’s backlog. We expect normal processing to resume at approximately 21:00.
  • A single Title exception exists with dailymail.co.uk, where we anticipate some missing content due to a limitation in the Publisher’s delivery process. We have put contingency process in place to resume content processing for this title as quickly as possible.

A notification will be sent before the maintenance takes place and once it has been completed.

 

]]>Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-7.htmlMatt Aspinall2011-11-08T15:37:37ZTwo exceptions have been added to the Live Publisher Profiles. Please see brief detail below:

1. independent.co.uk - Only 70% of content is delivered by the publisher.

2. independent.co.uk - Images are not sent by the publisher. Images, captions and attributions are unavailable.

The Publisher is looking to fix these issues.

]]>eClips Web Service Incident: Independent.co.uk updateshttp://blog.nla-eclips.com/ecwblog/eclips-web-service-incident-independentcouk-updates.htmleClips Team2011-10-31T10:10:31ZAnnouncement

Time:  

An incident was declared today at 05:00a.m 

Incident Description: 

Independent.co.uk has stopped providing content updates following an unforeseen publisher incident during the launch of a title website.

Cause: 

Publisher delivery failure.

Expected Resolution Time: 

The resolution time is unknown at this time. 

Next Update: 

Please expect an update by 11:30

]]>Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-6.htmlMatt Aspinall2011-10-17T11:10:34ZOne exception has been removed from the Live Publisher Profiles. Please see brief detail below:

1. thesundaytimes.co.uk - Only 50% of content is delivered by the publisher.

]]>Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-5.htmlMatt Aspinall2011-10-11T10:00:25ZTwo exceptions have been removed from the Live Publisher Profiles. Please see brief detail below:

1. thesun.co.uk - On rare occasions captions may be incorrectly populated.

2. thescottishsun.co.uk - No captions displayed.

]]>NLA Service Incident - Announcementhttp://blog.nla-eclips.com/ecwblog/nla-service-incident-announcement.htmlNikki Daniel2011-10-05T11:43:28ZTime:  

An incident was declared today at 12:25 

Incident Description: 

An incident has occurred whereby no content from thesun.co.uk is being received from News International for our eClips Web service. 

Cause: 

The cause of the incident is unknown at this time. 

Expected Resolution Time: 

The resolution time is unknown at this time. 

Next Update: 

Please expect an update by 12:55

 

]]>Planned NLA maintenance on Saturday 24th September 11:00 - 18:00 (UK time)http://blog.nla-eclips.com/ecwblog/planned-nla-maintenance-on-saturday-24th-september-1100-1800.htmleClips Team2011-09-19T16:19:48ZDear eClips Web Customer,

Following on the from the notice of the planned 7-hour maintenance starting from Saturday, 24th September 2011, 11a.m. This blog post serves to provide more detail about the outage and its impact on the eClips Web platform and it’s services.

During the outage:

  • New content will not be processed by eClips Web.
  • API’s will not be available.
    • Payload Orchestrator will not be accessible and XML content feeds cannot be retrieved.
    • Articles (HTML or PDF) will not be able to be viewed through Article Orchestrator.
    • Redirection to Origin will be unavailable.
    • Search API will be unavailable.

After the outage

  • Timeliness across all titles will be affected, while the system deals with the backlog.
  • Content for Pressandjournal.co.uk and Eveningexpress.co.uk will not be updated until Sunday evening, 25th September.

Please let us know if you have any questions. 

 

Thanks in advance for your patience,

William Barbosa
eClips Web Product Manager

]]>Updated Publisher Profileshttp://blog.nla-eclips.com/ecwblog/updated-publisher-profiles-4.htmlMatt Aspinall2011-09-02T15:30:50ZTwo exceptions have been added to the Live Publisher Profiles. Please see brief detail below:

1. guardian.co.uk - Factboxes are not provided by the publisher on certain review articles.

2. observer.guardian.co.uk - Factboxes are not provided by the publisher on certain review articles.

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